FAQ

Our main goal is to provide high quality products that your family can trust in. By doing this we will correct the industry, raise the standard, and spearhead awareness for CBD and hemp. We believe we have something here that could benefit a lot of people. We started out making products for ourselves & our family members and that level of care and concern still remains the core of what we do here at Olah.

Our CBD is sourced from only organically grown US Hemp, and extracted by professionals for quality & purity.

While we cannot give medical advice, we always recommended starting small and working your way up to the dosage and frequency that works for you. Everyone’s body handles cannabinoids in a different way, therefore each individual will have their own unique needs.

Our disposable pens are pre-charged for one time use (for as long as the oil lasts. They are also air activated, just put to your lips drag and vape.

All packages are shipped out via USPS within 24 hours after a payment is processed — during working days! Olah operates during normal business hours, 9am-5pm MST Monday-Friday. Orders are shipped same day if placed before 10am MST on working days!

Once your package has shipped you will receive USPS tracking details via the email. If you did not receive tracking info please contact us. Please also note that shipping time estimates (average of 3-5 days) begins after your order has shipped.

No, CBD is a separate chemical from THC (which is what gets you “high”) found in Cannabis and Hemp. Cannabidiol doesn’t have any psychoactive effects.

We are available to answer your questions during business hours (Mon-Friday 9:00am-5:00pm MST) please email help@sayolah.com

CBD from hemp is widely available across the USA. In 2018, updates to the U.S. Farm Bill legalized the commercial cultivation of hemp under certain regulations. Olah CBD products are sourced from American-grown, high-CBD industrial hemp. Currently, our products can legally be shipped to all 50 states. Local laws are constantly being updated so we recommend checking with local law enforcement in your state to make sure you are comfortable with the level of legality of CBD in your county.

Olah CBD distillate is sourced from USA-grown industrial hemp. In accordance with federal law hemp-based products may legally contain trace amounts of THC (levels below 0.3%) We cannot guarantee that you will or will not pass a drug screen after consuming our products. It is possible that any amount of trace THC content may show up on various drug screenings.

While our THC FREE products are lab tested to confirm non-detectable amounts of THC & manufactured using THC remediated hemp oil — due to the molecular structure and chemical similarities between CBD & THC, we must add “consume at your own risk.”

We use a crystal-resistant distillate that will always remain “fluid” that is not diluted with any carrier oil or solvent. This is the result of multiple extraction methods and meticulous methods to create this product. Our oil has a broad-spectrum of cannabinoids and contains natural plant terpenes and lipids. It has been completely refined to remove the THC, and is perfectly crafted to remain stable forever. Our laboratory has patent-pending technology to achieve this unique oil and that is why it remains unavailable anywhere else in the world!

We can ship our products to all countries where hemp is legal. Please check your local and federal laws before place

If your battery is no longer working and vape oil is visible inside the cartridge, you can charge your vaporizer using the micro-USB port that is located on the bottom of the battery.

This is known as oxidation and is perfectly normal. This will happen as the oil is exposed to light, temperature fluctuations, and oxygen. The efficacy of the oil does not degrade nor does the flavor!

We can’t assure that CBD is or isn’t safe for breastfeeding as well as pregnancy. Please consult with your doctor before taking any products that could affect your pregnancy and/or breastfeeding.

To ensure quality our disposable pens cannot be refiled or replaced.

Ensure that you are not covering up the air intake on the side of the pen. If there is still no smoke please email – hello@sayolah.com

With all of the vape related news, due diligence is important. Thats is why we are always transparent about our formulas, ingredients, and hardware. We DO NOT use Vitamin-E Acetate in any of our vape products. Our formula is made using only US pharmaceutical grade ingredients and our vaporizer hardware is lab tested to confirm NO heavy metals. We take pride in manufacturing CBD products you can trust and believe in. We do not use solvents, PG, VG, MCT Oil or harsh chemicals — just pure hemp distillate and natural terpenes.

CBD oil has been shown to be effective for the treatment of seizures in children with certain rare types of epilepsy. But it isn’t FDA-approved for any other health condition in children. Please consult your kid’s pediatrician before starting any new supplements or medications.

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